Wholesale
Products listed on this site are available at discounted-bulk prices for those qualified to purchase wholesale. To qualify to purchase wholesale you must be a retail store and must provide a Federal Tax ID number or state resale number when placing your first order. Minimum orders apply to all wholesale purchases. Please see each product's page for the minimum for that product. There is no order total minimum required.
If you teach quilting classes but are not affiliated with a shop, please Contact Us for additional information.
Shipping
Orders are generally shipped in 1-2 weeks. Your card will be billed at the time of shipment.
Shipping is calculated based on weight. $1.75 basic charge plus 40 cents for each ounce. Shipping charges will be added to your order total.
As a service to our customers, if the actual shipping & handling cost is less than the amount calculated by our online store, we will reduce the amount of shipping charged.
Standard Shipping (US Only):
We ship by Federal Express Ground and the United States Postal Service.
International Shipping:
International shipping is available. Shipping will be charged at cost and will be processed through the United States Postal Service unless otherwise requested.
International shipping is not automatically calculated in our online store. If you would like a shipping estimate before you place your order, please Contact Us.
Payment
If you order online with a credit card, your card will not be charged until your order is filled and preparing to ship. We accept Visa and Mastercard.
If you prefer to pay by check, please email your order to us at info@artistspalette.com so we can confirm that we have your order quantity in stock. We will hold your order for 2 weeks to allow time for a check to be mailed. We will give you the mailing address when we confirm that your order quantity is available. Please make all checks payable to "The Artist's Palette."
Privacy Policy
Your privacy is very important to us. We will not share any of your personal information with third parties for any reason (except those necessary to process your payment). Your credit card will only be charged for strictly authorized purchases. We do on occasion email our customers with updates and news. If you prefer not to receive these emails, please let us know and we will remove your email from the list (info@artistspalette.com), or you may reply to any message sent.
Security
Our order form uses SSL encryption to ensure that your credit card number is protected. Your personal information is handled with the strictest of confidence, and never shared for any reason.
Returns
Product quality and customer care are very important to us. If for any reason you have a problem with your order and would like to request a return, please email us at info@artistspalette.com.
